Privacy Policy – STZHONGYI PACKAGING

Last Updated: October 19, 2026

ZHONGYI PACK respects your privacy and is committed to protecting the personal information of our website visitors, customers, and business partners. This Privacy Policy explains how we may collect, use, store, disclose, and protect your information when you visit our website, browse our products, submit an inquiry, or contact us.

Please read this Privacy Policy carefully before using our website. Where applicable law requires separate consent for certain data processing activities, we will obtain such consent as required.

1. Who We Are

This website is operated by Shantou Zhongyi Plastic Products Co., Ltd. (汕头市中艺塑胶制品有限公司), a plastic food packaging manufacturer based in Shantou, Guangdong, China.

Our brand name is ZHONGYI PACK. We specialize in plastic food packaging products, including food containers, cake boxes, sushi trays, fresh food trays, sauce cups, and other food packaging solutions.

Website: https://stzhongyipack.com/

Factory Address: Building 6B1B2, Jinwang 1st Road, Jinyuan Industrial Zone, west side of Chaoshan Road, Jinping District, Shantou, Guangdong, China.

If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the Contact page on our website.

2. Information We Collect

Depending on how you use our website, we may collect the following categories of information.

2.1 Information You Provide

When you submit an inquiry form, contact form, email, or other business communication, you may provide:

Your name and contact details;
Company name, country or region, and business role;
Email address, telephone number, and WhatsApp contact details;
Product interests, specifications, quantities, customization requirements, and purchasing needs;
Documents, images, or other business information you voluntarily submit;
Other information you choose to provide during business communications.

Please do not submit sensitive personal information that is unnecessary for your business inquiry.

2.2 Technical Information

When you visit our website, our server or related technical services may automatically collect certain information, including:

IP address;
Browser type, operating system, and device information;
Pages visited, access times, and basic interaction records;
Referral sources, error logs, and website security records;
Information generated through cookies or similar technologies.

The information collected depends on our website configuration, server logging settings, and the third-party services actually enabled.

2.3 Cookies and Similar Technologies

We may use cookies and similar technologies to support essential website functions, remember preferences, improve browsing experience, maintain security, or analyze website usage when relevant tools are enabled.

You can manage or delete cookies through your browser settings. Disabling certain cookies may affect some website functions. Where applicable law requires prior consent for non-essential cookies, we will handle them in accordance with the relevant requirements.

3. How We Use Your Information

We may use your information where necessary and supported by an appropriate legal basis for the following purposes:

Responding to product inquiries, quotation requests, and other business questions;
Providing product information, specifications, and packaging solutions based on your requirements;
Communicating with you about products, samples, customization requests, orders, and related business arrangements;
Maintaining customer relationships and handling business requests;
Operating, maintaining, and improving our website and its functionality;
Detecting and preventing spam, fraud, unauthorized access, and other security risks;
Complying with applicable laws and handling necessary legal matters.

We will not automatically use your information for unauthorized marketing simply because you visit our website. Where separate consent is required for marketing or other processing activities, we will obtain it in accordance with applicable law.

4. Product Inquiries and Business Communications

Our website is primarily intended to display products and receive business inquiries. When you submit an inquiry or contact request, we may use the information you provide to respond to your questions, confirm product requirements, prepare quotations, and conduct necessary business follow-ups.

If you contact us through WhatsApp, email, or another third-party platform, that platform may also process your information under its own privacy policy.

The terms, privacy policies, and data processing practices of third-party platforms are controlled by their respective providers. We recommend reviewing their privacy policies before using those services.

5. Comments, Media, and User-Submitted Content

5.1 Comments

If comments are enabled on our website, we may collect the information displayed in the comment form, the visitor’s IP address, and browser User-Agent information to help detect spam, maintain website security, and manage comments.

If the website uses Gravatar, an anonymized string generated from your email address may be provided to that service to check whether you use it. Gravatar’s privacy policy is available at:

Privacy Policy

After a comment is approved, the comment and any profile image you choose to display may be visible to other visitors.

This section applies only if the relevant comment functionality is enabled.

5.2 Media Uploads

If our website allows users to upload images or other media files, please avoid uploading files containing unnecessary personal information or location metadata.

Image files may contain EXIF or other metadata, including information about the device used or the location where an image was taken. If the file is published, other people may be able to download it and extract any metadata that remains embedded in it.

6. How We Use Cookies

Depending on the features actually enabled on our website, cookies may be used for the following purposes:

Essential cookies: Support core website functionality, authentication, session management, and security;
Preference cookies: Remember certain settings or browsing preferences;
Analytics cookies: Help us understand website traffic and usage if analytics tools are enabled;
Third-party cookies: May be set by embedded content or external services.

If you leave a comment and the website offers the option to save your name, email address, and website, cookies may be used to make future comments more convenient. The actual retention period depends on the website configuration.

Registered users may receive cookies for authentication, session management, and interface preferences. Their duration depends on the website’s login and security settings.

If you edit or publish content, the website may store a technical cookie recording the relevant content identifier.

The actual availability, purpose, and duration of these cookies depend on our current website configuration.

7. Embedded Content from Other Websites

Pages or articles on our website may include embedded content from other websites, such as maps, videos, images, or other external resources.

When you view or interact with embedded content, the relevant third-party website may collect information, set cookies, record your interactions, or associate your activity with your account if you are logged in to that service.

If our website uses Google Maps, social media plugins, video services, or other external services, the handling of information by those providers is governed by their respective privacy policies.

We recommend reviewing the privacy policies of relevant third-party services to understand how they collect, use, and share information.

8. Who We Share Your Information With

We do not sell your personal information to third parties.

Where necessary for the purposes described in this Privacy Policy and supported by an appropriate legal basis, we may share relevant information with the following categories of recipients:

Website and technical service providers: Such as hosting providers, server maintenance providers, security services, and technical support providers;
Business communication and form service providers: Services that receive, process, or transmit your inquiries;
Third-party platforms: When you voluntarily use WhatsApp, email, mapping services, or other external services;
Legal or regulatory authorities: Where disclosure is required by law, lawful process, or necessary to protect legitimate rights and interests;
Business successors: In connection with a merger, restructuring, or business transfer, where permitted by law and subject to appropriate safeguards.

We will take reasonable steps to manage relevant third-party information processing in accordance with applicable laws and actual service arrangements.

9. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, or for any longer period required or permitted by applicable law.

Retention periods may include:

Business inquiries and contact records: Retained as necessary to respond to inquiries, conduct business, maintain customer relationships, and fulfill relevant obligations;
Website security logs: Retained for a reasonable period for security monitoring, troubleshooting, and risk prevention;
Comments and comment metadata: If comments are enabled, retained according to website settings and administrative needs;
Account information: If user registration is enabled, retained while the account remains active and for any necessary period afterward;
Legal and dispute records: Retained as necessary to comply with legal obligations, resolve disputes, or protect legitimate rights.

When information is no longer needed and there is no other lawful basis for retaining it, we will take reasonable steps to delete or anonymize it.

10. How We Protect Your Information

We take reasonable technical and organizational measures to reduce the risk of unauthorized access, disclosure, alteration, loss, or misuse of personal information.

Depending on our actual deployment, these measures may include access controls, website security configurations, system maintenance, backups, and risk monitoring.

No method of internet transmission or electronic storage can be guaranteed to be completely secure. Although we take reasonable steps to protect information, we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on the laws applicable to your location, you may have some or all of the following rights:

To ask whether we hold personal information about you;
To request access to or a copy of your personal information;
To request correction of inaccurate or incomplete information;
To request deletion of personal information where legally permitted;
To restrict or object to certain processing activities where legally permitted;
To withdraw consent previously provided, without affecting the lawfulness of processing carried out before withdrawal;
To request the transfer of personal information where provided for by applicable law;
To lodge a complaint with the relevant data protection authority.

To exercise your rights, please contact us through the Contact page on our website. We may need to reasonably verify your identity to protect your information.

Certain information may need to be retained where required by law or necessary for dispute resolution, security, or other lawful purposes.

12. Children’s Privacy

Our website is intended for business customers, distributors, wholesalers, and other commercial purchasers. It is not specifically directed at children.

If you believe that a child has submitted personal information to us without appropriate authorization, please contact us through our Contact page. We will review the matter and take appropriate action as required by applicable law.

13. International Data Transfers

Our business may involve customers and service providers in different countries or regions. As a result, your information may be accessed or processed outside your country or region, including by website hosting providers, technical service providers, or business communication platforms.

Where cross-border transfers of personal information occur, we will take the measures required by applicable law, including providing relevant notices, obtaining consent, or implementing appropriate safeguards where necessary.

14. Links to Third-Party Websites

Our website may contain links to other websites or online services. When you visit those links, the terms and privacy policies of the relevant third parties will apply.

We do not control the information-handling practices of independent third-party websites. We recommend reviewing their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy in response to changes in our website functionality, business operations, third-party services, or applicable laws.

The updated version will be published on this page with a revised update date. Where applicable law requires separate notice or consent for material changes, we will follow the relevant requirements.

16. Contact Us

If you have questions about this Privacy Policy, how your personal information is collected or used, or how to exercise your privacy rights, please contact us through the Contact page on our website.

Company Name: Shantou Zhongyi Plastic Products Co., Ltd.

Chinese Name: 汕头市中艺塑胶制品有限公司

Brand: ZHONGYI PACK